Frequently Asked Questions

  • Your child will need to bring their own lunch, extra snacks, water and appropriate footwear and clothing for each season as we do much of our learning outside. We ask that each child also bring their own mosquito repellent and sunscreen.

  • We’re happy to accommodate your child’s needs as best as we can. Please inform us about any allergies, medical conditions, or accommodations needed when you register. You have the option to add notes on your child’s Sawyer profile so that we may refer to them at any time.

    We do hold the right to discontinue enrollment for children who may not be getting what they need from Crafternoon. Our instructors are not certified therapists or behavioral specialists, medical care workers or babysitters. If a child needs to leave Crafternoon, we will communicate that with parents in private and do our best to offer other suggestions for child care.

  • In the rare event that we need to cancel a class (ex. due to weather), we’ll notify you as soon as possible and reschedule or issue a credit for the missed class. We do not offer refunds for bad weather cancelations or issues with our building that is out of our control (ex. pipe breaks, power outages).

  • It is up to the parents to disclose any personal information about their child’s exploration of identity or their journey in transitioning. Because much of our staff is also LGBTQIA+, we understand that identity is fluid and we can change our minds about what feels right for us throughout the process. We want to make sure everyone feels welcome in our studio, regardless of how you identify. We are here to support through each step of the way.

  • Crafternoon is now offering a Spanish summer camp program this year. If you’d like to be in communication with our Spanish speaking instructor during any of our workshops or camps, please reach out to us via email.

  • No, but we can provide a portable wheelchair ramp to enter out studio and handrails in our bathroom. We are in the process of raising funds to make our space ADA compliant. You may check out our fundraiser page for details.

Cancellation Policies

Credit/Rescheduling Policy

If you need to cancel a class or camp day and would like to reschedule or receive credit to your account you must do so within 24 hours of your cancellation. No refunds or credits are given after 24 hours of cancellation. Credits are only redeemable within 30 days of receiving them in your account.

Day Camp

  • 25+ days before camp starts: Full refund, minus a $30 non-refundable deposit per child.

  • Within 25 days of the camp start date: Non-refundable.

Camp Cancellation

For multi-day camps & Summer camps.

  • 31+ days before camp starts: Refund of 65%.

  • 15–30 days before camp starts: Refund of 40%.

  • 0–14 days before camp starts: No refunds.

Summer Camps: No refunds after 7/1

Late Fees

A late fee of $5 per day will be added to any unpaid tuition or installment after the payment's due date. Any past due amounts not paid within the week leading up to the scheduled class or camp can result in a cancellation of my booking.

Service Fees Are Non-Refundable.